Thank you for shopping at nnmodxyz.xyz. We strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we’re here to help.
1. Returns
We accept returns under the following conditions:
- Items must be returned within [7/14/30] days of delivery.
- Items must be unused, in their original condition, and in the original packaging.
- Proof of purchase (such as an order number or receipt) is required.
Please note: Some items such as perishable goods, personal care items, or final sale/clearance products may not be eligible for return.
2. Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund. If your return is approved, a refund will be issued to your original method of payment within 5–10 business days.
Please note:
- Shipping fees (if any) are non-refundable.
- If you received a free shipping offer, the actual shipping cost may be deducted from your refund.
3. Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, please contact us first at [Insert Contact Email].
4. Cancellations
Orders can only be canceled within [1–2 hours] of placement. If your order has already been processed or shipped, it cannot be canceled.
5. Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with your order number and photos of the product. We will resolve the issue as quickly as possible.
6. How to Start a Return
To initiate a return, please email us at [Insert Contact Email] with the following details:
- Your full name
- Order number
- Reason for return
- Photos (if applicable)
We will provide you with instructions on how and where to send your item.
7. Contact Us
If you have any questions about our refund policy, please reach out to us:
Email:support@nnmodxyz.xyz
Website: https://nnmodxyz.xyz